Compliance you can audit.
Our standards protect patients, partners and the environment.
- Regulatory compliance — Fully licensed by the Pharmacy and Poisons Board with audited SOPs.
- Quality assurance — Sourced only from WHO-GMP certified manufacturers; batch QC on receipt.
- Pharmacovigilance — Active adverse-event reporting and rapid recall readiness.
- Greener logistics — Route-optimised fleet reduces fuel use and emissions per delivery.
- Responsible disposal — Safe take-back and disposal of expired and damaged medicines.
Common questions
- Where does Shaj Pharma deliver?
- We deliver across Kenya with dedicated hubs in Nairobi, Mombasa, Kisumu and Eldoret, and serve partners across East Africa.
- Are your products certified?
- Yes. Every product in our catalog is registered with the Pharmacy and Poisons Board and sourced from GMP-certified manufacturers.
- Do you handle temperature-sensitive medicines?
- Yes. Our validated cold-chain keeps biologics and vaccines at 2–8°C from warehouse to pharmacy.
- How do I place an order or inquiry?
- Use the Inquire button on any product, the contact form, or call +254 712 824 980. Our team responds within one business day.